Unless we observe certain clauses (including but not limited to: Woocommerce and Stripe discrepancies such as suspected
credit card fraud, etc.) that would result in the cancellation of your order without prior notice, you may
request to cancel your order if your system has not yet shipped out.
If your order already shipped out, you would then have to submit your request as a return/refund. Please
also bear in mind that in the case of returns, you will be charged a 15% restocking fee for the built
Upon the system’s arrival to your address, please leave the system in its original packaging and
contact one of our support agents to assist you in obtaining a return label and other steps for return. Any
possible damages incurred to the PC for not returning the system in its original packaging, or other user
mishandling may also result in additional fees.
For cancellations or questions on the topic of going about returning your system for a refund, please
contact one of our support agents to assist you via firstname.lastname@example.org.