How Does FG Gaming Warranty Work?
All orders placed with FG Gaming. include a 2-year parts and labor limited warranty. We will repair or
replace defective hardware free of charge as long as they have not been physically damaged or abused.
Within the first year, customers can take advantage of our “Advanced Warranty Replacement” service
in which FG Gaming, Inc. will send you the replacement part first while placing a hold on a customer credit
card. After the first year, customers will receive “Standard Warranty Replacement” service in which the
customer is to first ship the suspected defective component to FG Gaming, Inc. for examination and
replacement.
*Also note that the customer is responsible for shipping costs to FG Gaming, Inc. after 60 days of original
delivery.
PSA on Voided Warranty Services
In order for your PC to be eligible for warranty, the PC must not have been tampered with (including user
modification such as adding your own custom water cooling, etc.).
Additionally, any damage incurred to your PC that is declared as Force Majeure (unforeseeable
circumstances/events) would also void your eligibility with our Warranty Services. Such items include
natural disaster, blackouts, strikes, etc.
For questions on how to use your FG Gaming, Inc. Warranty, please contact one of our support agents to
assist you via support@fggaminginc.com
